Frequently Asked Questions
Everything you need to know about shopping with Bambi Baby.
What is the processing time for my order?
All orders are processed within 1-3 business days. Once your package is dispatched, you will receive a confirmation email containing your tracking information.
Do you offer international shipping?
Yes, Bambi Baby ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose for my child?
We provide a detailed size guide on every product page. Since children grow at different rates, we recommend measuring by height and weight rather than age alone for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your fabrics safe for sensitive skin?
Absolutely. We prioritize high-quality, breathable materials such as organic cotton and bamboo blends to ensure maximum comfort and safety for your baby's delicate skin.